Windows 95 or 98 Setup
using the Internet Wizard for USFamily.Net

Everything you need to get on the Internet is built into Windows 95 or 98. (If you have a really old windows 95 you may need to load an Internet Explorer CD or get a Netscape CD available from us.)

(If you cannot find one of the following wizards you may need to install an Internet Explorer CD (available at any computer store.)

• W-0. On Windows 98 - Begin by clicking Start:   Go to Programs,  Go to Internet Explorer, Click Connection Wizard and jump to step w-7a below.

• W-1. Or click Start:   Go to Programs,  Go to Accessories, Go to Internet Tools.
  Under Internet Tools you will find one of the following: "Setup Wizard" "Get On The Internet" or "Get Connected" Click the one you find.

• W-2a.. Or Go to Start, click run, enter ICWCONN1, click OK

• W-2b. If you still can't find the wizard Go to Start, Go to Programs,  Go to Find, click File or folders
  Enter ICWCONN1 into named:
  Enter C: into look in:
  Click find now
  Double click icwconn1.exe to start the wizard.

• W-2c. If you still can't find the Internet wizard reload Internet Explorer from CD or call us for a Netscape CD.

The following screens may differ slightly in each version of the Windows Internet wizard, but they are basically similar. You may also find your screens are presented in a completely different order.  For each screen you encounter, we have included an example below (although we trimmed the images down a little).

Get Connected!

• W-6. Click Next.

Load software (from your win 95 or 98 CD).

• W-6a. Note! You may be prompted that missing software needs to be loaded at any time in this process. If so click NEXT and follow any instructions..

Setup Options

• W-7a. select Existing Internet account  or manual and click Next.

or

or

or

ISP / LAN not MSN or AOL

W-7. Select ISP or LAN and click Next.

Setup Your Internet Connection

• W-8. Select Phone Line (or Modem) and click Next.

Current Location Information

• W-8a. Enter YOUR modem phone information and click Next.  If you   live in 612 enter 612 if you are in 651 enter that.

Choose Modem

• W-10. If your modem is already listed, click next. If not, let the wizard find your modem for you. It helps to have an idea of what baud rate is supposed to be installed in your system and who manufactured it. When it has finished, click next.

USFamily.Net Phone Number your Area code plus our 10 digit number

• W-12. Enter YOUR area code (612 or 651 depending on where you live) and the USFamily.Net phone number: 651-393-2600 and click next. Terminal window should be clear. (This is necessary due to the new 10 digit local dialing.)

• Uncheck (blank) "Bring up terminal window" or "Dial using the area code".   Leave this checked if you need to disable call waiting using dial properties.

Username and Password

• W-13. Enter both your permanent user name (all lower case usf-xxx-xx ) that we supplied on the neon yellow label on the brochure and the password. They must be entered as all lowercase!. (These are permanent for the dialer and do not relate to your e-mail address or password.) Click Next.
  This username and password will not change after your trial period when you register online at our website.

Advanced Settings

• No (no changes are needed) to advanced settings.)

Dialup Connection Name or name of service provider

• W-11. Type in "USFamily.Net" and click Next.

Setup Your Internet Mail Account  / Internet Mail

• W-9.   Select NO (clear/ remove any check) to Use Internet Mail / Messaging / Exchange.
  You will setup email later after you have connected and registered at our website.

Setup Your Internet News Account 

• W-9a.   Select NO

Setup Your Internet Directory Service  

• W-9b.   Select NO

IP Address

• W-14. Select Automatically Assigned. Click Next.

DNS Information

• W-15. Leave both fields blank: Click Next.

• W-15a. You will  get an error box.

• Click Yes you are sure (as the USFamily.Net access switches handshakes DNS for you.)

Finished

• W-16. Click Finished and you are done!

Getting Online

W-17. Once you have completed the above directions, double click on the "The Internet" icon on the desktop. This will load the Microsoft Internet Explorer internet browser and the "Connect To" box below will appear. On Windows 98 you will find the Internet Explorer Icon right next to your start button.

• W-18. Enter any missing/incorrect information such as a password or a mistyped username, check the phone number……if you have call waiting go to Dial Properties and make sure the *70, is in the appropriate box. When you hit "OK" the connect box will drop to your task-bar. Click on it to see the "Connect To" box again. Click Connect, wait for a few seconds, and you will be logged on! We also require that you enter the code to enable caller id on a blocked phone line.  Welcome to USFamily.Net!!!

Start Page

• W-16. The first site you see on the Internet is called the Start Page. Your start page will typically be set to AOL, MSN or to your last providers website. This is a parameter you control.

• To change the start page to USFamily.net Click file, Click open, type www.usfamily.net, Click ok. After our website appears:

• Click view, Click Internet options, Click "Use Current" (this button will be somewhere under the General, Navigation, or Start tabs), Click Ok

Your Must Register Online

• W-19. You must register your account and setup your mailboxes at www.usfamily.net and click On-line Registration.  Your trial use may be discontinued if you forget to register. 

• Click file, Click open, type www.usfamily.net, Click ok, Click On-line Registration, fill out the form scrolling down with the scroll bar on the right, click submit

E-mail setup

• If you are on Windows 98 you will find the tiny "Launch Outlook Express" icon next to your start button. This is your email program. Setup instructions are on our website www.usfamily.net under service and support..
• On Windows 95, Click start, Click Programs, you should find "Internet Mail" or "Outlook Express". Either of these are acceptable email programs. Instructions are on our website under service and support. Do not attempt to use the complicated "Outlook" or "Exchange" programs unless you are already an email expert.
• If you cannot find one of the programs above we recommend the free Eudora email program. Download and instructions are on our service and support page along with other email program choices.

Macintosh 7.6.1 or 8 Setup

The newer Macintosh systems contain TCP/IP software called Open Transport and may be setup to connect to USFamily.Net.  You will still need to obtain a web browser and e-mail client software (usually Netscape).  You can find some helpful setup instructions on the web page www.usfamily.net/mac.html or you can call us and we will mail you a copy.  Macintosh systems require DNS (domain name services) to be entered.  The appropriate DNS numbers are: 207.225.145.55 and 207.225.145.251

Windows NT, Windows 3.1 or Macintosh Setup

To setup any of these systems we highly recommend the use of Netscape Communicator Internet Access Edition.  This package includes the dialer software not readily otherwise available on these systems. You may pick up this software on CD at CompUSA or any other computer store. Or call us and we will send you a returnable CD free.  This software also works on Windows 95 and is preferred by some internet users.  Setup is similar to these Windows 95 setup instructions but give us a call if you need help.

Children and the Internet

Responsible parents will wish to take steps to protect their children from undesirable material on the Internet.  We highly recommend the use of the top protection software package called Cybersitter.  Check our website for discounts and a trial of Cybersitter protection.

Common Problems

• "Now what do I do?" Click Search on our website and get an Internet book from the book store or a class at the library or computer store.
• "When I connect I still see AOL" - this is normal see "start page" above.
• Will not accept password. - 1. We supply BOTH the username and the password. Reenter both. 2. Did you forget to register online at our website once you got online? - Call and we will reenable your account.
• Busy or recording. The phone number is wrong. You might have extra numbers in your dialer or an area code problem. Click dial properties and turn off call waiting and long distance etc.
• Call 651-697-0523 with any other issues.  We don't do Internet training but will help with any connection problem.
• My computer won't dial. Click My Computer, Click Dialup Networking, Double Click the USFamily.net Icon, After connecting Click your browser or email.