CUSTOMER APPROVAL RATINGS
Did you know that our customers gave us a 93.7% approval rating, on average, in
support survey responses from September 2005 - March 2006?Following are samples of some
of the responses from real USFamily.Net customers:
This company is so far above the quality of any other Internet provider or service that
it is almost ridiculous. - Richard A., Woodbury, MN
You guys are ALWAYS fabulous! We feel so fortunate to have USFamily.Net as our
provider. Thanks for helping people who know nothing about computers so very patiently. - Melanie
H., St. Louis Park, MN
You have always been excellent to deal with, it makes me happy to be able to tell
others that when I call USFamily.Net I talk to somebody. You are the best value and the
best service! - Mike Y., Shoreview, MN
I use USFamily.Net because not only are your prices fair, but you have the most
excellent customer service people around. They always help me figure out what my problem
is and how to fix it...even if they need to spend extra time to do so...and they always
seem happy to do so! - Kimberly B., St. Paul, MN
At USFamily.Net - we value your feedback. To share a comment with USFamily.Net 
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PLACE FREE CLASSIFIED ADS
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USFAMILY.NET SPAM PREVENTION
In an attempt to further prevent the traffic of SPAM and viruses, USFamily.Net will be
making a change in our e-mail to begin blocking outbound port 25. This change will affect
a very small amount of USFamily.Net customers.This change will
NOT have any effect on your service if your e-mail address is provided by USFamily.Net OR
if your e-mail address is provided by another company and you access your e-mail via a web
page (e.g. Hotmail or Yahoo Mail). If this describes your e-mail address, you will not
notice any changes, nor do you need to take any action.
You will be affected by this change only if:
- Your e-mail address is provided by another company and you use that e-mail address with
a program on your computer such as Outlook Express, Outlook or Netscape Mail.
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AND
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- Your email program is NOT already configured to send via USFamily.Net's mail servers.
That is, you only need to be concerned if your outgoing mail (SMTP server) is set to
something other than "mail.usfamily.net".
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If you are one of the few customers using e-mail this way, please for directions on the changes that need to be made in your e-mail
program so that you may continue SENDING e-mail uninterrupted. If your e-mail program is
not listed, or if you need assistance, please call our FREE technical support line at
763-521-0401 or 800-300-4256 M-F 8am-8pm and Sat 10am-6pm.
Thank you for your cooperation as we do our part to prevent the spread of Spam on the
Internet. If you wish to learn more about why we will be blocking outbound e-mail on port
25, please |
