USFamily.Net

Connecting families, communities and businesses since 1997

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Previous Tip click here
View this newsletter online at  http://www.usfamily.net/tip-2004-09-27.html


WHAT'S NEW

  • Extended Tech Support
  • High Speed DSL
  • NEW! USFamily Mall
  • Tech Tip

YOUR TECH SUPPORT TEAM

Meet Ted M.
Ted is from Coon Rapids, MN and enjoys hanging out with his friends, family and dealing with computers.  Ted joined the USFamily team in September of 1999.

SCREENSAVERS

PC USERS

CLICK TO DOWNLOAD 

MAC USERS
CLICK TO DOWNLOAD

PRODUCTS & SERVICES

TECH SUPPORT HOURS

Monday - Friday: 8am - 8pm
Saturday: 10am - 6pm

CONTACT INFORMATION

4050 Olson Memorial Hwy
Suite 125
Golden Valley, MN 55422
Phone: 763-521-0401
Toll-Free: 1-800-300-4256
Fax: 763-521-0402
Email: info@usfamily.net
URL: www.usfamily.net


Extended Live Tech Support: Saturday 10am - 6pm
It's that time of year when the days get a little shorter, the temperature gets a little colder, and your schedule gets even busier.  In order to make it easier and more convenient for you to reach us, we have expanded our live technical support hours on Saturday morning.

Tech Support Hours
Monday - Friday: 8 am - 8 pm
Saturday: 12 pm - 6 pm
NEW! Saturday 10am - 6pm


A Faster Connection at a Great Low Price
You live day-to-day at lightning speeds. Now you can connect to the Internet at the same pace with our most affordable high-speed DSL Internet access ever!

For a limited time only, order USFamily.Net DSL and your first three months are only $19.99*!

After the first three months, our regular low monthly rate applies.*  

Enjoy the benefits of USFamily.Net's DSL

  • Always connected - 24/7 Unlimited Access
  • Browse the web & talk on the phone at the same time
  • Only a fraction of the cost of Cable Internet
  • Less than the price of Qwest/MSN DSL

Compare Regular Pricing

Service

MSN/Qwest

Cable

DSL Line
(
Billed by Qwest)
$15.00 $15.00 N/A
Internet Service (Billed by ISP) $9.99* $11.99 $42.95
Total Price  $24.99* $26.99** $42.95***

Order USFamily.Net DSL now and get your first three months for only $19.99*!

DSL is available in the Twin Cities metro area

Click here to check DSL availability for your home



The one-stop site for all you need!

USFamily.Net has created a new start page for all our customers, providing you the latest in news, weather, sports, information, sweepstakes, online shopping, local coupons, local theater listings, local classifieds, and a local online auction house.

What is USFamily Mall?

  • Your source for direct links to the latest local & national news, sports, weather, health and finance information.
  • The place to find sweepstakes to win stuff from movie tickets to plasma screen TVs.
  • The venue for placing and finding local classifieds for antiques, automobiles, garage sales, homes & apartments, help wanted, computers, Internet, merchandise, pets, recreation items and services.
  • The source for the best local coupons ready for you to print and save.
  • The virtual marketplace linking you with local and national online stores.
  • The ticket to local theater information and showtimes.
  • Your local, low-priced alternative to e-bay. Our online auction software connects local bidders & sellers!

Click here to make USFamilyMall your Home Page

Click here to surf USFamilyMall

Get Started Today!
From now until Nov. 30th, you can place your classifieds and auction items FOR FREE! 
 

Click here to place items on USFamilyMall


Tips for calling our live support
When calling for technical support, there are a number of steps you can take to help us expedite your call:
  1. Please have your username ready (i.e. usf-xxxx-xx)
  2. Try to be at your computer with it turned on when calling.
  3. If at all possible, call from a second line or a cell phone so that we may test your Internet connection.
  4. If you are getting any kind of error message, please have that information available for reference.

By following these few steps when calling tech support, we can more readily provide you ample support for your Internet Service needs.

You have received this email because you are listed as a current USFamily.Net customer and selected the option to receive USFamily.Net email tips and newsletters.  To change this option: go to "My Account", Update Name, address, phone and email tips.

* Must also rent DSL modem from Qwest for $5/month or purchase for $59.99. Qwest shipping and handling fee of $9.99 applies for DSL modem. Price shown is for 256k speed and does not include taxes, regulatory charges or other surcharges. 3 month $19.99 promotion applicable to new USFamily.Net DSL customers only. Standard 6 month billing Applies. Add $2/mo. for monthly Billing. $10 Annual Administration Fee.

** Price as advertised at http://www.qwest.com/dsl as of 12/19/03. Additional charges mentioned above would also apply to Qwest/MSN service. 

*** Price as advertised at http://www.comcast.com/ as of 12/19/03. Add $20/mo. for non-cable tv customers