USFamily.Net Tip of the Week

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As school starts, summer light fades, and cool weather moves us all indoors, the Internet becomes more popular. To keep up with that demand we do a major upgrade each fall. This year's upgrade is in progress and should be available very soon, perhaps as soon as next week. All our equipment is in place and ready for the phone company to finish its interconnection magic.

Until our new modem pool kicks in, please limit your internet time to just what you need. We are presently near our max capacity and the heavier, lower priority users are being interrupted by the typical users when the system get full between 8 and 11pm. Since the low priority users are using more and paying less per hour that may well be entirely fair but just be aware and be kind if you can. If you are a heavy low priority user then avoid 8-11pm when you can and switch to the new modem pool as soon as we give out the new number. Monday and Tuesday nights are the heaviest Internet usage nights. http://www.usfamily.net/faq.html#priority

Thank you all for another fantastic State Fair engagement. Our booth in the High Tech building was a wonderful hit and we loved talking to all our loyal customers. It was also great to help some of you in person instead of just by phone. As always if you know someone that missed us you can send them a free setup kit at http://www.usfamily.net/referral.html

USFamily.Net implemented automatic SPAM (unsolicited bulk commercial email) filtering a number of months ago as we noticed a continued upturn in the amount of SPAM entering our domain. Today we process between 1 and 2 million emails a month and almost 10% of that email is eliminated, as SPAM from known SPAM sites, before it reaches your mailbox. You can always view all the SPAM screened from you in our SPAM viewer. SPAM originates from many International locations and from poorly administrated and unsuspecting business servers (known as open relays) which are easily hacked by SPAMmers. If legitimate email comes from these servers the sender receives a return email telling them what to do to get their email through our SPAM filtering to you. We find many people fail to read and follow the simple instructions but we are happy to help them, or you, in that rare instance. Most businesses eventually appreciate finding out their servers have been hijacked for use by SPAMmers. Remember, if an important email fails to get to you because the sending site has been screened for SPAMing it is easy for the sender to resolve the problem or you can view that email in our SPAM viewer. http://www.usfamily.net/tip-2001-02-03.html
We do not catch all SPAM so to report SPAM you may go to http://www.usfamily.net/faq.html#SPAM Please never purchase a bulk email list even that claims "100% opt in". You may not use USFamily.Net or any other reputable Internet service for unsolicited bulk email.

Need to find your address book, set up a mailing list, or use a search engine? If you are new to the Internet and looking for some great instructional info check out the Tutorials under help on our website. http://www.usfamily.net/faq.html#tutorials

If you think you might have a modem issue there is no cost to try our modem replacement plan and find out for sure.

If you need a newer browser and are having trouble downloading the updates just call or email us and request a CD. There is no charge. It contains recent versions of both IE and Netscape along with our Setup programs for the dialer and outlook express. If you are looking for the very very latest updates the web is still the only way to get those.