USFamily.Net

Connecting families, communities and businesses since 1997

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View this newsletter online at  http://www.usfamily.net/tip-2005-09-04.html


DONATE TO VICTIMS OF HURRICANE KATRINA

You can donate to victims of Hurricane Katrina by visiting the following links:
 - www.redcross.org
 - www.directrelief.org
 - www.salvationarmyusa.org
 - www.fema.org



USFamily.Net Tech support will be closed Monday, September 5th in celebration of the Labor Day Holiday.

 

TECH SUPPORT HOURS
Monday - Friday: 8am - 8pm (Central Time)
Saturday: 10am - 6pm (Central Time)

Closed Monday September 5th, 2005

To expedite your customer service experience, please make sure you are at your computer with it turned on, and have your username and password ready when you call in for support.

What Causes Dial-up Modem Disconnections and other connection problems?

Unfortunately modems are analog devices and your modem will disconnect whenever noise or loss of signal on your telephone line exceeds your modems ability to deal with it.

Top issues for Dial-up Modem Disconnections:

  • Your modem is degrading. Click here for a free test modem.
  • Your modem or phone line aren't stable at high connect speeds.
  • Your drivers aren't up to date.
  • Your video settings are stealing all the processing power.
  • Noisy phone line. (unplug all other phones and devices).
  • Email set to disconnect after sending.
  • 15 minutes of total inactivity.
  • Call Waiting call disconnects modem.

For complete details about what causes Dial-up Modem Disconnections, and for instructions on how to troubleshoot the problem, please to visit our online help section.

FOR THE NEXT TWO WEEKS ONLY!

Simply enter or mention the special code REUNION BTS when ordering to take
advantage of this tremendous offer!

USFamily.Net is perfect for your family!
A dedicated High Speed connection to the Internet allows every member in your family to get what they need out of their Internet service:

FIND ALL YOU NEED
...from research for homework assignments, to your favorite sports scores, to news and weather information - everything you need to find is a just mouse click away with your High Speed connection.

EVERYONE CAN CONNECT
...USFamily.Net modems are fully wireless capable, so you can hook up multiple computers in the home through just one account - every member of the family can be online at the same time!

SHARE YOUR WORLD
...uploading and downloading digital pictures to share with your friends and family has never been easier or faster!

In addition you receive these benefits:
  • FREE E-mail (up to 5 accounts)
  • FREE E-mail virus scan and SPAM filter
  • FREE access for multiple computers at the same address
  • FREE live telephone support
  • Lowest prices available for High Speed DSL (from just $19.99 per month*)
  • No long term contacts
  • Enjoy being on the phone and surfing the web at the same time on just ONE phone line!

To see if this promotion is available at your home or business

For more information or to order USFamily.Net High Speed

For complete details regarding this promotion

You have received this e-mail because you are listed as a current USFamily.Net customer and selected the option to receive USFamily.Net email tips and newsletters.  To change this option: go to "My Account," Update Name, address, phone and email tips.

*Price listed for 256K speed and does not include taxes, regulatory charges, or other surcharges. Phone company charges subject to change at anytime. Introductory offer based on a semi-annual subscription. Promotional credit of $15.00 will be deducted from your first DSL invoice from USFamily.Net. Click here for complete details.

USFamily.Net · 4050 Olson Memorial Hwy · Suite 125 · Golden Valley, MN 55422
Phone: 763-521-0401 or 800-300-4256 · Fax: 763-521-0402 · Email: info@usfamily.net