USFamily.Net Reunion E-Newsletter

USFAMILY.NET LAUNCHES NEW DIVISION

USFamily.Net, the #1 residential Internet service provider based in Minnesota, has been providing the best value in residential Internet service since 1997.

Now, USFamily.Net is proud to announce the launch of our latest division, Velocity Telephone, offering unprecedented savings in business telephone and Internet services to companies throughout the Twin Cities metro area.

Velocity Telephone currently specializes in T-1 based phone and Internet services, and is growing rapidly by adding additional services, including, Velocity Mail Unified Messaging, Velocity Line Basic Telephone Service and Velocity DSL.

Don't hesitate - call one of our business service professionals today, and for no charge, we will review your current business telephone and Internet bills and offer you customized savings solutions.

Start saving today! Fax your current business telephone bill to: 763-444-2541.

For details contact:
Jim Hickle, President, 763-222-1004
sales@velocitytelephone.com
www.velocitytelephone.com

EXPEDITE YOUR TECH SUPPORT EXPERIENCE
At USFamily.Net, we take great pride in our technical support. We do not outsource our call center overseas, we provide you the best FREE local, live support to make your Internet experience as enjoyable as possible. There are also a few things you can do to make your technical support experience even easier:

Reboot your computer or DSL modem before calling. You would be surprised how often this simple technique can fix your problem - especially if the problem started occurring just recently.

Check our Online FAQs. Many times, we've seen your problem before, so we have developed an online help section with technical support for Frequently Asked Questions.
To view our online help section

Be at your computer. At least 95% of the time, we will need you to be in front of your computer, with it turned on, in order to help troubleshoot your problem.

Rate our performance. After calling in to our technical support, you should receive an e-mail from the technician who last assisted you requesting you to fill out a short online report card. These responses help us to make sure our technical support meets and beats your expectations, each time you call.

TECH SUPPORT HOURS
Monday - Friday: 8am - 8pm
Saturday: 10am - 6pm

STAY IN TOUCH WHILE CONNECTED TO THE INTERNET!
Because the majority of dial-up Internet subscribers wish that their Internet connection did not tie up the family telephone line, USFamily.Net is proud to announce this very low-priced solution! With In Touch Call Manager, you can receive all of your telephone calls while you are connected to the Internet! When someone calls you while you are online, a call alert window appears on your computer screen telling you who is calling. Then - you decide how to handle the call.		What you can do with In Touch Call Manager: Answer important calls by dropping your connection. Transfer calls to another line (like a cell phone) to talk and continue surfing the web. Play a pre-recorded greeting and keep your Internet connection. Take a message and listen to it online - voice messages will be sent to you via e-mail - just click on the e-mail and listen to your message at any time.
Find out why so many dial-up subscribers across the country are requesting In Touch Call Manager in addition to their dial-up service - for as little as $4.00 per month! Act now, and USFamily.Net will give you your first month of In Touch service absolutely FREE! To try out In Touch Call Manager for FREE Stop missing phone calls today! Stay in touch with In Touch Call Manager from USFamily.Net!

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USFamily.Net · 4050 Olson Memorial Hwy · Suite 125 · Golden Valley, MN 55422 Phone: 763-521-0401 or 800-300-4256 · Fax: 763-521-0402 · Email: info@usfamily.net