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Online Shopping
 - www.usfamilymall.com

Winter Road Conditions - MN
 - www.dot.state.mn.us/winter

School Closing Alert - MN
 - www.kare11.com

Buy Movie Tickets Online
 - www.movietickets.com

Free Computer Virus Scans
 - www.pandasoftware.com
 - housecall.trendmicro.com

Windows Updates
 -www.windowsupdate.com

Internet Safety for Kids
 -www.microsoft.com/athome/security

If your problem persists, than please call our FREE live technical support and we will help to solve your problem. 

Monday - Friday: 8am - 8pm
Saturday: 10am - 6pm

To expedite your customer service experience, please make sure you are at your computer with it turned on, and have your username and password ready when you call in for support.

4050 Olson Memorial Hwy
Suite 125
Golden Valley, MN 55422
Phone: 763-521-0401
Toll-Free: 1-800-300-4256
Fax: 763-521-0402
Email: info@usfamily.net
URL: www.usfamily.net

BETA TESTERS NEEDED
USFamily.Net needs your help in launching our latest service, In Touch Internet Call Manager.  This service will allow dial-up customers to be online and never miss important phone calls.

Stay In Touch online and control all incoming calls right from your PC. When a call comes in, a call alert window appears on your computer screen. You decide how to handle the call!

• See who's calling instantly with online caller ID.
• Answer calls, transfer calls, ignore calls, play a greeting or take a message.
• Listen to voice messages from your computer with online voicemail.

USFamily.Net is looking for current dial-up customers to sign up to Beta Test our In Touch Call Manager.  To qualify, beta testers will be required to do the following:

• Have Busy/Call Forward on their current telephone service, or be willing to order Busy/Call Forward for their current telephone service and incur the monthly charges and installation fees for this service (The average fee is $1-$2 per month. Some companies may also charge a small set-up fee. You should consult with your telephone company before signing up for the beta test).
• Use USFamily.Net In Touch Call Manager for 30 days.
• Reply to USFamily.Net with reaction and response to your use of the service, so that we may understand what needs to be tweaked before launching this new service.
• Preferably be a typical or heavy dial-up Internet user.
• Preferably be comfortable and have previous experience testing software or computers.

Click here to beta test USFamily.Net In Touch Call Manager and get 6 FREE months of dial-up service

HELP WITH TSUNAMI RELIEF
Like so many others around the world, we at USFamily.Net are following the devastation caused by the earthquake and tsunami that has hit many parts of Asia and east Africa. Below is a link to Google, which has a list of sites already set up to provide information and handle donations for victims throughout the region. Our thoughts are with everyone who has been affected.

Click here to help with tsunami relief

TECH TEAM UPDATE - THANK YOU

Everyone at USFamily.Net would like to thank the dozens of USFamily.Net customers who emailed a message to our tech support team member, Pat C., who is currently serving our country and will be deployed to Iraq in the next 6 months.

Pat was dearly touched and wanted us to pass along his gratitude to all of those who emailed him. 

Click here to send a message to Pat

USFAMILY.NET GIVES BACK

USFamily.Net is actively involved in giving back to local community groups.  We are looking forward to partnering with Second Harvest Food Shelters to provide fundraising and financial support to their shelters all across the state of Minnesota.  USFamily.Net supports the following groups:

• Alzheimer's Association of MN
• Transfiguration Catholic School, Oakdale, MN
• St. Jude by the Lake, Mahtomedi, MN
• Hmong Cultural Center, St. Paul, MN
• Somali Recreation Center, Minneapolis, MN
• Eastern Heights Elementary School, St. Paul, MN
• Salem Lutheran School, Loretto, MN
• Presentation of the Blessed Virgin Mary, St. Paul, MN
• Rochester Somali Youth Organization, Rochester MN

All organizations seeking opportunities for financial support & fundraising are invited to partner with USFamily.Net.

Click here for more information and a no obligation, free presentation!

TECH TIP - E-MAILING
If you are having trouble sending email, one thing you can do to troubleshoot the problem is to make sure that authentication is enabled on the outgoing mail server within Outlook Express.

1. When you have Outlook Express open, click Tools, then click Accounts.

2. In the Internet Accounts window, click the Mail tab at the top, then highlight your account and click Properties on the right hand side.

3. In the Properties window, click the Servers tab at the top, then make sure that there is a check in the box at the bottom that reads "My server requires authentication".

4. If the check was not in the box, click the box to place the check mark there, then click Apply and then OK at the bottom of the window.

Looking for additional help using email?
Click here to visit the email section of our online help.